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Refund Policy

Last updated: November 2025

No Returns Policy

All sales are final. We do not accept returns, exchanges, or refunds for any items purchased from Shop Charliee.

Due to the intimate nature of our products, we cannot accept returns for hygiene and safety reasons. Please review product descriptions, sizing charts, and images carefully before making your purchase.

Before You Purchase

To ensure you're satisfied with your purchase, please:

  • Review product descriptions and images carefully
  • Check our sizing chart to ensure proper fit
  • Read product details and materials information
  • Contact us with any questions before placing your order

Defective or Damaged Items

If you receive an item that is defective or damaged due to our error, please contact us within 48 hours of delivery with photos of the issue. We will review your case and may offer a replacement or store credit at our discretion.

Contact Us

If you have questions about our no returns policy, please contact us.